Field IT/OT Support

Provision Infotech has been helping energy producers in Alberta, British Columbia, and Saskatchewan since 2015, and we have designed a team of employees with a unique combination of skillsets to ensure we have the ability to support field and corporate operations for Western Canadian energy producers. We've been to over 200 energy facilities and counting!

There are many IT service providers in Western Canada that offer a range of IT services to support corporate office environments. However, few offer the unique combination of skills, geographical proximity, and operational sensitivity that we do.

We have an awareness and sensitivity to the business goals of the corporation while focusing on our ability to minimize any plant / battery downtime related to IT/OT activities. Has your current IT provider ever swapped out an entire network and server hardware in a live gas plant with no downtime? Because we have!

We also provide rapid response for critical field issues and emergencies, stocking much of the equipment you use in your facilities. This allows us to rapidly roll to your facility from Calgary, Edmonton, Edson, Grande Prairie, or Fort St. John in the event of an incident and have you up and running before the coffee gets cold.

We have ensured that all Provision Infotech specialists participate in a detailed journey management program and are certified in H2S, First Aid, CSO, WHMIS, and other typical mandatory certifications. That means we can support your IT needs right in the control rooms or well pads that keep your business running.

With our Health and safety program, staff certifications and training programs, we can easily comply with most company’s safety needs and goals. Provision Infotech is registered on both ComplyWorks and ISNetworld.

Among other "normal" IT services, we offer the following services that have been tailored to operational oil and gas facilities.

Site assessments: The Provision Infotech team understands how your facility works, and understands when something isn't right. Our site assessment will identify issues with security, resiliency, hardware concerns, communication concerns, anomalous traffic, and more. We've found our fair share of backdoor cellular modems over the years. Our report will leave you knowing where your technological gaps may be and give you the steps needed to address these gaps.

IT Infrastructure Services: High availability and redundancy are key when the nearest help may be hours away. We know the sorts of issues that arise in your remote server rooms and junction boxes. These are often dusty, hot for half the year, and filled with ice the other half. We've seen it all, and have the knowledge, tools, and equipment to recommend and install to ensure you stay up and running.

Cyber Emergency Response Server: Our plant in a box is designed to get you back up and running as fast as possible. This powerful and portable server can run all the plant software and engineering workstations needed to get you back online in the event of a hardware failure and can be deployed quickly from one of our storage facilities.

Provision Infotech can help you achieve your business objectives and gain a competitive edge, no matter the size or nature of your business. Contact them today to find out more about their corporate IT solutions and how they can help you grow your business.